24/7 AI Receptionist:
Your Virtual Front Desk.
Handle appointment requests by phone, text, and email with Wamino’s AI Receptionist. Connect your calendar, define booking rules, and route exceptions to your team.
24/7 availability is included with Advanced and Enterprise. Starter working hours are limited; phone is an optional paid add-on.
THE PROBLEM
How Missed Phone Calls & Unanswered Inquiries Hurt Your Business
Business owners spend hours every day answering phones, juggling schedules, and chasing confirmations. Every missed call is a missed customer.
Missed calls = missed revenue
Hours wasted on scheduling, rescheduling, confirming
Language barriers lose international customers
Double-bookings destroy trust and reputation
THE SOLUTION
An AI Receptionist & Phone Agent That Runs Your Front Desk
Handle appointment requests by phone, text, and email with Wamino’s AI Receptionist. Connect your calendar, define booking rules, and route exceptions to your team.
Books Appointments
Handles new bookings across email, SMS, and phone automatically.
Reschedules & Cancels
Manages changes without back-and-forth. Finds the next best slot.
Checks Calendar Availability
Checks connected calendar availability before booking. Permissions, provider support, and changes to the calendar affect the result.
Multilingual conversations
Respond to customers in supported languages and share context with your team. Test your customers’ languages and terminology during setup; unclear requests should be clarified or escalated.
Works 24/7
Handles requests during the working hours available with your plan and configuration.
Routes Booking Exceptions
Send requests outside your booking rules to the designated person for review.
SEE IT IN ACTION
AI Receptionist Use Cases for Service Businesses
Illustrative workflows, not measured customer results. Actions depend on the connected calendar, channels, permissions, and booking rules.
A client texts after hours to request a couples massage.
A new client texts late at night wanting a couples massage. The AI checks two therapists' availability simultaneously, confirms the booking, and sends everything the client needs.
Client texts: "Hi, I'd like to book a couples massage this Saturday."
Checks availability for 2 therapists simultaneously.
Finds 3 available time slots with both therapists free.
Responds with available appointment times.
Client picks the 2:00 PM slot.
Books both therapists, adds to Google Calendar.
Sends confirmation with address, parking, and prep instructions.
Result: A suitable appointment is proposed and confirmed after customer agreement.
A regular client asks to reschedule by email.
A regular client emails to move her appointment. The AI finds the same stylist's next opening, updates everything, and notifies the team.
Client emails: "I need to move my Thursday appointment."
Checks stylist's calendar — Thursday slot has a conflict.
Finds next available slot with the same stylist.
Proposes Friday at 11:00 AM.
Client confirms via reply.
Updates calendar, notifies the stylist.
Sends confirmation through the configured channel.
Result: The appointment is updated and the relevant team is notified.
An after-hours caller requests a dental appointment.
A caller requests a routine appointment after hours. The AI collects the scheduling details, checks connected calendar availability, and passes questions outside booking to the clinic.
Caller requests a routine dental appointment.
Ask for the contact information needed for booking.
Check the appointment type and available staff calendar.
Offer an available appointment time.
Create the booking if the request meets the clinic’s rules.
Share confirmation and the clinic’s approved instructions.
Refer clinical, insurance, or identity questions to clinic staff.
Result: An appointment request is recorded with the information needed for staff review.
A client asks for a consultation in Mandarin.
A potential client emails in Mandarin requesting a consultation. The AI detects the language, understands the request, checks attorney availability, and responds entirely in Mandarin.
Email arrives in Mandarin — requesting a business consultation.
Detects language automatically.
Understands the consultation type and urgency.
Checks attorney availability on Calendly.
Responds in Mandarin with 3 available consultation times.
Client confirms — books the consultation.
Sends bilingual confirmation (Mandarin + English) to both parties.
Result: A consultation is arranged with a summary for the team.
MULTILINGUAL
Multilingual AI Answering Service
For Your Customers and Your Team
Respond to customers in supported languages and share context with your team. Test your customers’ languages and terminology during setup; unclear requests should be clarified or escalated.
Multilingual
Customer conversations
Support customers in their preferred language where supported.
Review
Clarify uncertainty
Ask for clarification or involve your team when meaning is unclear.
2-Way
Translation
Customer communication and team summaries can use different languages.
NOT A CHATBOT
Booking Requests and Calendar-Aware Follow-Through
A booking form collects a request. An AI Receptionist can hold a conversation, check supported calendar actions, and follow your booking and escalation rules.
INTEGRATIONS
Seamless AI Phone Agent Integration with Your Calendar
Connect Google Calendar, Calendly, or Acuity Scheduling for supported availability, booking, rescheduling, and cancellation actions. Provider capabilities and account permissions vary.
Google Calendar
Read availability and create, update, or cancel events in the connected Google Calendar.
Calendly
Check availability, book and cancel appointments; supported rescheduling uses cancellation and a new booking.
Acuity Scheduling
Check availability, create appointments, reschedule and cancel supported bookings.
HOW IT WORKS
Deploy Your AI Receptionist & Phone Answering Service in 3 Steps
Connect a supported calendar, define your booking rules, and review sample requests before going live. Setup time depends on your channels and workflow.
Connect Your Calendar
Authorize Google Calendar, Calendly, or Acuity Scheduling and confirm the calendar and access permissions.
Set Your Rules
Define your hours, buffer times, service types, and booking policies.
Go Live
Review booking and escalation examples, then enable the channels and working hours your plan supports.
WHO IT'S FOR
AI Receptionist Solutions for Service Businesses
Any business that takes appointments can benefit. Here are the ones that benefit most.
Spas & Wellness
Massage, facials, body treatments. Multi-therapist scheduling.
Hair Salons & Barbershops
Stylist-specific booking. Walk-in management.
Medical & Dental Clinics
Routine appointment scheduling; clinical and insurance questions go to clinic staff.
Legal Services
Consultation scheduling and multilingual communication; legal advice and conflict checks stay with your team.
Tutoring & Education
Subject-based matching. Recurring session booking.
Home Services
Plumbing, HVAC, cleaning. Dispatch-aware scheduling.
PRICING
Compare AI Receptionist Plans and Front Desk Staffing
Full-Time Receptionist
Varies
AI Receptionist
From $99/month
Starter base price, billed annually. Working hours depend on your plan. Phone is an optional add-on for Starter, charged separately from the base plan.
See all pricing plans →7-day free trial. No credit card required.
FAQ
AI Receptionist & Virtual Front Desk FAQs
How does an AI Receptionist handle scheduling conflicts?
It checks availability in the connected calendar before booking and can offer alternative times. Keep calendars up to date and test your service durations, buffers, and staff rules. Provider capabilities and permissions affect supported actions.
Which languages does the AI Receptionist support?
Wamino supports multilingual customer conversations and team summaries. Test the languages, accents, and business terminology your customers use during setup. Configure clarification and human review for requests that are unclear.
Can an AI Receptionist handle walk-ins or a full calendar?
Define what the employee should do when no suitable slot is available, such as offering another time or routing the request to staff. Confirm any waitlist or walk-in workflow against your connected system before enabling it.
Which calendars connect to the AI Receptionist?
Google Calendar, Calendly, and Acuity Scheduling support availability and booking workflows. Use the provider’s authorization flow and verify account permissions. Actions differ by provider; Calendly rescheduling uses cancellation and a new booking.
How does the AI Receptionist hand off to a person?
Define the responsible person and escalation rules during setup. Requests outside booking authority, unclear instructions, and requests for a person should go to your team with the available context. It is not a medical, legal, or emergency service.
Is the AI Receptionist available 24/7, and is phone included?
Advanced and Enterprise include 24/7 availability. Starter has limited working hours, and phone is an optional paid add-on. The advertised $99 monthly Starter base price is billed annually; check Pricing for plan limits and additional charges.
Deploy Your 24/7 AI Receptionist Today
Explore the role with a 7-day free trial. Connect your calendar and review your booking rules before enabling customer channels.
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